Legal Centre
Effective 29 June 2026
Everything that governs working with Upwell Health Collective Pty Ltd (ABN 27 614 582 991), trading as Upwell.Digital, in one place. Our policies are written in plain English and built around your rights under Australian law.
Terms of Service
The rules for using our site and the basis on which we provide our services — deposits, payment, intellectual property and your rights.
Read →Privacy Policy
How we collect, use, disclose and protect your personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Read →Refund Policy
When you’re entitled to a refund — deposits, projects in progress, care plans and our 10-Day Turnaround Promise.
Read →Cancellation Policy
How to cancel a project or subscription, the notice that applies, and what happens to your work afterwards.
Read →- Legal entity
- Upwell Health Collective Pty Ltd
- Trading as
- Upwell.Digital
- ABN
- 27 614 582 991
- Governing law
- Victoria, Australia
- Contact
- hello@upwell.website
- Australian Consumer Law (Competition and Consumer Act 2010)
- Privacy Act 1988 (Cth) and the Australian Privacy Principles
- Spam Act 2003 (Cth)
Our policies add to — and never take away from — the consumer guarantees and privacy rights you have under these laws.
A question about any of this?
Real people, plain answers. Email us about any policy, your privacy, or an order and we’ll get back to you.
Email hello@upwell.website